Help Center

Frequently asked
questions.

Everything you want to know about our leather, our process, and how to order.

About the Leather

What type of leather are these made with?
  • Made with vegetable-tanned cowhide — not chemically treated
  • The best comparison is the leather used for baseball gloves
  • These are not chrome-tanned leather
  • Each piece of leather has its own unique characteristics. We start with a large cowhide and hand-cut pieces to minimize waste
How is the leather dyed?
  • We mix alcohol-based dyes with neatsfoot oil and airbrush each journal by hand
  • Each combination creates a unique color. We do our best to stay within the range of our color samples — but each journal is handmade
  • Visit @kswb_leather on Instagram for examples of recently airbrushed journals
Is the leather sealed with any protectant?

Yes. Each journal is airbrush-finished with Resolene to protect the color and leather. It makes each piece water resistant.

How do I take care of my journal?
  • Mostly by using it — veg-tanned leather darkens and softens with handling, and that is the point
  • Condition it once or twice a year, or whenever it starts to feel dry, with a neutral leather conditioner or neatsfoot oil. Less is more
  • Keep it away from direct heat. Heat is what actually ruins leather, and it does it permanently
  • Full instructions are on our leather care page

About the Journals

How are the designs put on the leather?

All of the artwork was designed by Kasey Bracken and then laser-engraved directly onto the leather.

What size are the binders inside the journals?
  • All equipped with standard-sized binders — compatible with monthly and daily calendars, planners, dividers, address books, and more
  • Everyday Carry (EDC): 2-ring binder, fits 3x5 index cards
  • Traveler: 6-ring binder, size A6
  • Luxe: 6-ring binder, size A5
What type of paper comes with the journals?
  • Journal orders come standard with lined paper (unless purchased in person at Pike Place Market)
  • Blank art paper (180gsm) is available for watercolor, sketching, and other art mediums — 50 sheets per packet (100 pages)
  • Lined paper is 100gsm, thicker than standard stationery — 120 sheets per packet (240 pages)
What size is the paper?
  • EDC: 3x5 index cards (80mm x 123mm)
  • Traveler: A6 (105mm x 170mm)
  • Luxe: A5 (148mm x 210mm)
Where can I buy refills?

You can buy paper refills from our shop page, in both lined and art paper across all three sizes. We recommend buying directly from us so you know exactly what you will receive.

Ordering & Shipping

Do you ship?
  • Yes — we ship Priority Mail within the USA
  • Delivery takes 1–3 days after your order ships
Do you ship internationally?
  • Not yet — for now we ship Priority Mail within the USA only
  • If you are outside the US and you want a journal, email hello@brackenleather.com and we will see what we can arrange for you
  • We would like to offer international shipping properly, but we are not going to promise a date before we can keep it
How long do orders take to process?
  • Each journal is made to order — allow approximately one week for processing
  • Orders ship the following Friday after processing
  • Total time from order to delivery: approximately two weeks
  • Need it sooner? Email us at hello@brackenleather.com and we will see what we can do

Still have questions?

We’re happy to help. Reach out directly, or come find us at the stall.

Contact Us